Health Ambassador

$18–$25 per hour

Position summary

Good Health NC is seeking an enthusiastic, people-first Health Ambassador to serve as a medical administrative assistant. Our new outpatient clinic focuses on physical, mental, and overall wellness. From the first call through check-out, you will help patients feel welcomed, respected, and supported.

Responsibilities

• Deliver a warm, attentive welcome to every patient and guest, from the first call through check-out.
• Verify demographic and insurance information and collect payments according to practice policies.
• Answer calls, help with patient questions, and route clinical questions to the clinical team.
• Coordinate with clinical staff, follow daily opening and closing routines, and keep the reception area ready for patients.
• Help patients understand practice services and next steps without giving clinical advice.
• Protect patient privacy in every conversation and record.

Qualifications

• A people-first problem solver who takes pride in making every patient feel welcome.
• Highly organized and detail-oriented.
• Strong verbal and written communication and customer-service skills.
• Comfort with office software, accurate data entry, and learning practice systems.
• Medical front desk or healthcare customer-service experience preferred.
• Ability to stay calm, accurate, and respectful when the office is busy is a must.

Benefits

Health, dental, and vision insurance; 401(k) with match; Short-term and long-term disability; Paid time off; and more.

Prefer email? Send your resume to hiring@goodhealthnc.com with “Health Ambassador” as the subject line.

Good Health NC is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by law. If you need a reasonable accommodation to apply, contact hiring@goodhealthnc.com.